Shipping and Returns

Shipping

Orders will be processed within 1-3 working days. You will receive a notification email once the order is completed and dispatched. We use couriers and do NOT send to parcel lockers and PO Boxes.
Please aware we are not responsible for the local clearance (duty and tax) if there is any.

UK, Iceland and Scotland shipping

– We offer FREE shipping on ALL orders

– 2-5 working days Delivery time after 1-3 days processing time (Except for PRE-ORDER)

International shipping

– 4-8 working days Delivery time after 1-3 days processing time (Except for PRE-ORDER)

Order below £100
Europe£15
International£35
Order below £300
Worldwide£30
Order above £300
WorldwideFREE

*For special/fast delivery method please contact our Customer service team.

Returns 

Unfortunately, we do not offer free returns. If you would like to return or exchange items, please contact us on info@ceranistudio.com before you send your order back.

Damages 

If you receive any products damaged you must advise us on info@ceranistudio.com within 3 days and send us 
photographic evidence.

We will replace damaged items as soon as possible once our team reviewed the matter. 

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